Privacy Policy

Last Updated: [August 2023]

At Capital Plumbing Ltd (“we,” “us,” or “our”), we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and interact with our website, www.capitalplumbingltd.co.uk. Please review this Privacy Policy carefully to understand our practices regarding your personal data. By using our Website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect certain personal information from you when you interact with our Website. This may include, but is not limited to:

• • Contact information: Your name, email address, and phone number, which you provide when you enquire about our services or request information.

• • Correspondence: Any information you provide when you communicate with us via email or through our website’s contact forms.

How We Use Your Information

The personal information we collect is used for the following purposes:

• • Responding to your enquiries and providing you with the information you requested.

• • Improving and personalising your experience on our Website.

• • Analysing trends and user interactions to enhance our services and content.

• • Sending you occasional updates and promotional materials, if you have given your consent to receive such communications.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• • Service providers and business partners who assist us in providing our services or improving our Website.

• • In response to legal requirements, court orders, or government requests.

Cookies and Tracking Technologies

We may use cookies and similar technologies to collect information about your usage of our Website. This information is used to enhance your browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, or misuse.

Your Choices

You have the right to access, update, or delete the personal information we hold about you. You can also opt out of receiving marketing communications from us by following the instructions provided in the emails.

Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy as needed to reflect changes in our practices. Any revisions will be posted on this page.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us.

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.